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We take pride in the quality and care put into every product we ship. As a small business operating under UK jurisdiction, we maintain clear policies to ensure a consistent and fair experience for our customers. Please read this Refund Policy carefully before purchasing on our website: www.dynastytcg.com.

All sales are final. We do not accept returns or offer refunds for purchases made through our online store, regardless of whether they are domestic or international. This includes but is not limited to trading cards, accessories, bundles, or limited-edition items. Due to the nature of collectable goods and their potential value fluctuations, we cannot accommodate change-of-mind cancellations or refunds after payment has been completed.

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Each order is carefully inspected and securely packed before dispatch. All items are shipped via Royal Mail Tracked services, both domestically and internationally, with a standard processing time of 3–5 business days. We are not liable for delays once the package is in the courier’s possession, and delivery timelines are subject to Royal Mail’s operational schedule and policies.

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Incorrect or incomplete shipping addresses provided at checkout are the sole responsibility of the customer. We do not refund or reship orders returned to us due to incorrect addresses. If you notice an error in your order details, please contact us immediately after placing your order, as changes cannot be guaranteed once fulfilment begins.

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By completing a purchase on our website, you confirm that you have read, understood, and agreed to this no-refund policy. We recommend that all customers double-check their orders and shipping details before checkout to avoid any issues. Our goal is to deliver an enjoyable and transparent shopping experience for every Dynasty TCG player and supporter.