We are committed to getting your orders to you as quickly and safely as possible. All orders are shipped from the United Kingdom and handled by Royal Mail using tracked services for both domestic and international deliveries. By placing an order on our website, you acknowledge and accept the shipping terms outlined below.All orders require a processing time of 3–5 business days before dispatch.

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This timeframe allows us to prepare, package, and ensure the quality of your items. Once your order is dispatched, shipping time will vary based on your location and Royal Mail’s estimated delivery schedule. Delivery times are not guaranteed and may be subject to delays beyond our control, including customs processing and postal service disruptions.Domestic and international shipping is available, and we do not impose any country-specific restrictions beyond those defined by Royal Mail’s service eligibility. Please consult Royal Mail’s official website to confirm if your destination is serviceable before placing an order.

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We do not offer local pickup or in-person handovers under any circumstances.All shipments are sent with tracking numbers, which will be provided to you via email once your order is dispatched. It is the customer's responsibility to monitor their tracking information and contact their local postal carrier for updates after dispatch. We are not responsible for delays, lost parcels, or customs duties that may be applied in your country of residence.

 

We offer free shipping promotions, which may be applied at checkout automatically based on cart value, location, or other promotional criteria. These offers are subject to change at any time and cannot be applied retroactively once an order is placed. If free shipping does not appear at checkout, it is likely your order does not meet the active criteria.By placing an order with Hinchi TA DynastyTCG, you confirm that your shipping address is accurate and complete. Orders returned to us due to incorrect address details or unclaimed deliveries will not be eligible for reshipment or refund. If you identify an error after placing your order, please contact us immediately at dynastytcgofficial@gmail.com, and we will attempt to assist before fulfillment begins—though changes are not guaranteed.